Privacy Policy
Your privacy matters to us. This policy explains how revitorixenocelowion handles your personal information with care and transparency.
Information We Collect
When you use our liquidity and solvency analysis services, we collect information that helps us provide accurate financial assessments. This includes both information you provide directly and data we gather through your use of our platform.
Contact Information
Your name, email address, phone number, and business address when you create an account or request our services.
Financial Data
Business financial statements, cash flow information, and other financial metrics you upload for analysis purposes.
Usage Information
How you interact with our platform, including pages visited, features used, and time spent on different sections.
Technical Data
IP address, browser type, device information, and cookies that help us improve your experience and secure our services.
Automatic Data Collection: Some information is collected automatically through cookies and similar technologies. You can control these through your browser settings, though this may affect certain features of our service.
How We Use Your Information
We use your personal information exclusively to provide and improve our financial analysis services. Every piece of data serves a specific purpose in delivering accurate liquidity and solvency assessments.
Service Delivery: Your financial data enables us to perform comprehensive analyses, generate reports, and provide insights that help you understand your business's financial health.
Communication: We use your contact information to send analysis results, service updates, and respond to your inquiries. We'll also notify you of important changes to our services or policies.
Platform Improvement: Usage data helps us identify which features work well and where we can make improvements. This might include streamlining the upload process or enhancing report visualisations.
Security and Compliance: We monitor for unusual activity to protect your account and ensure we meet regulatory requirements for financial data handling.
Your Rights Under UK GDPR
As a data subject in the United Kingdom, you have comprehensive rights regarding your personal information. We've made it straightforward to exercise these rights.
Right to Access
Request a copy of all personal data we hold about you, including how it's used and who we share it with.
Right to Rectification
Correct any inaccurate or incomplete personal information in your account or our records.
Right to Erasure
Request deletion of your personal data when it's no longer needed for our services or legal obligations.
Right to Restrict Processing
Limit how we use your data in specific circumstances, such as when accuracy is disputed.
Right to Data Portability
Receive your data in a structured format to transfer to another service provider.
How to Exercise Your Rights: Contact our Data Protection Officer at info@revitorixenocelowion.com with your specific request. We'll respond within one month and may ask for identification to verify your identity.
Data Security Measures
Financial information requires the highest level of protection. We've implemented multiple layers of security to safeguard your data throughout its lifecycle with us.
Encryption at Rest and in Transit
All data is encrypted using AES-256 standards when stored and TLS 1.3 protocols during transmission between your device and our servers.
Access Controls
Role-based access ensures only authorised staff can view your information, with all access logged and regularly audited.
Regular Security Testing
Independent security assessments and penetration testing help identify and address potential vulnerabilities.
Secure Infrastructure
Our servers are hosted in ISO 27001 certified facilities within the UK, with 24/7 monitoring and backup systems.
Incident Response: In the unlikely event of a data breach affecting your personal information, we'll notify you and relevant authorities within 72 hours, along with steps we're taking to address the situation.
Data Sharing and Third Parties
We don't sell your personal information to anyone. When we do share data, it's only with trusted partners who help us provide our services, and always with appropriate safeguards in place.
Service Providers: We work with carefully selected companies for hosting, payment processing, and analytics. These partners can only use your data for the specific services they provide to us and must maintain the same security standards.
Legal Requirements: We may share information when required by law, such as responding to court orders or regulatory investigations. We'll notify you of such requests unless legally prohibited.
Business Transfers: If revitorixenocelowion is acquired or merges with another company, your information would transfer to the new entity, but this policy would continue to apply.
No Marketing Lists: We never add your information to marketing lists or share it with advertising networks. Any communications you receive from us relate directly to our services.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
Active Account Data
Retained while your account is active and for 12 months after your last login to allow for account reactivation.
Financial Analysis Records
Kept for 7 years after service completion to comply with financial record-keeping requirements.
Communication Records
Email correspondence retained for 3 years, support tickets for 2 years after case closure.
Marketing Preferences
Maintained indefinitely to respect your communication choices, unless you request deletion.
Automated Deletion: Our systems automatically delete data that has reached its retention limit. You can also request earlier deletion by contacting us directly.
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform. Most are essential for the service to work properly, while others help us understand how you use different features.
Essential Cookies: These enable core functionality like logging into your account, maintaining your session, and remembering your preferences. They cannot be disabled without affecting the service.
Performance Cookies: Help us understand which parts of the platform are most useful and identify areas for improvement. This data is anonymised and aggregated.
Your Cookie Choices: You can manage cookie preferences through your browser settings or our cookie control panel. Disabling non-essential cookies won't affect core functionality but may limit personalisation features.
Third-Party Cookies: Some cookies are set by our service providers for analytics and security purposes. These are governed by their respective privacy policies, which we've reviewed for compliance.
International Data Transfers
Your personal information is primarily processed within the United Kingdom. When we do need to transfer data internationally, we ensure appropriate safeguards are in place to maintain the same level of protection.
Adequacy Decisions: We only transfer data to countries that the UK Government has determined provide adequate protection for personal data.
Standard Contractual Clauses: For transfers to other countries, we use UK GDPR-approved contractual clauses that require the recipient to protect your data according to UK standards.
Your Rights for International Transfers: You can request information about any international transfers of your data and the safeguards we have in place.
Changes to This Policy
We review this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through your registered email address and by posting the updated policy on our website.
Minor Updates: Small clarifications or updates to contact information may be made without individual notification, but the "Last Updated" date will always reflect the most recent version.
Major Changes: Significant modifications to how we collect, use, or share your information will be communicated at least 30 days before taking effect, giving you time to review the changes and exercise your rights if needed.
Continued Use: Your continued use of our services after changes take effect indicates acceptance of the updated policy. If you disagree with changes, you can close your account and request data deletion.
Contact Our Data Protection Team
Questions about this policy or how we handle your personal information? Our Data Protection Officer is here to help with any privacy-related concerns.
Stoke-on-Trent ST4 2PZ, United Kingdom